In many companies, when a new measuring instrument arrives, it gets placed on the workbench, maybe someone quickly skims through the manual… and that’s it, off you go.
Sometimes the department is under pressure: urgent tasks, samples to inspect, customers waiting.
Other times, the person who used to handle the measurements is no longer there, shifts have changed, or the new technician has only “seen how it’s done” without having the chance to go deeper. Or, quite simply, it’s assumed: “It’s just a tool, how complicated can it be?”
The end result?
Small issues start accumulating and eventually turn into real problems. Measurements that are correct one day and off the next, tests that can’t be repeated consistently, audits where you struggle to explain why two values differ—even though the same instrument was used. Rework, internal discussions, wasted money, and a considerable amount of stress.
The truth is that the instrument is usually never the real issue.
The problem is often lack of specific skills using it—especially when it comes to tools such as hardness testers, colorimeters, salt spray test chambers, Xenon chambers, UV testing systems, and more.
Developing expertise within the company is what truly makes the difference.
The real advantage comes from growing skills within the organisation.
And this is exactly why more and more companies not only request the measuring instrument, but also hands-on training directly at their facility.
Because it’s there – on actual parts, within their production process – that true, long-lasting expertise is built.
When technicians can test the instrument in real conditions, ask questions, understand the most common mistakes, and work with a clear procedure, everything changes:
- Measurements become more consistent
- Repeatability increases
- Audits no longer feel intimidating
- Wasted time is drastically reduced
What happens during one of our training sessions at your facility?
Our approach is simple and practical:
- We analyze your process — how you use the instrument, on which samples, and at what stage of production.
- We go straight to testing— taking measurements on actual pieces together, not generic samples.
- We correct the most common mistakes — posture, placement, timing, and value interpretation.
- We create a short internal operating procedure — so that all technicians follow the same process.
It’s an investment that stays within the company. Not a theoretical course, but a transfer of practical, operational skills.
Selected clients who have benefited from our training courses:
From left to right, our training courses covered:
- XENON Accelerated Aging Test Chamber with spray function – SAXT866
- External Load Cell Torque Testers (5Nm and 50Nm) – SABTEX-05 / SABTEX-50
- Rockwell Bench Hardness Tester with stand – SAB150-BM/DGT
- “Snook & Ciriello” Testing Force Gauge Kit – SA-KIT-SC1
- Digital Colorimeter D65 & Tri-Angle Glossmeter (20°, 60°, 85°) – SA130 / SA0833
- 225L Climatic Chamber – SA897-225B
These images speak louder than words, because they capture the reality of work while in the field.
Calibration and training: why many companies choose to combine them
Many companies that request on-site practical training also choose to combine it with instrument calibration. This way, they start with a clear and accurate picture of the instrument’s condition before introducing new internal procedures.
This approach brings stability to the quality department, ensuring that technicians work with reliable instruments and well-documented processes.
For anyone looking to stay updated on quality management and regulatory developments, AccrediaHub is a valuable resource. It’s packed with content for quality professionals: podcasts, interviews with key figures in the Quality Infrastructure, event videos, and regular updates on regulations and statistical analyses.
Learn more about SAMA Tools training courses by contacting us at sales@samatools.it — we’ll get back to you and help you create the ideal solution for your quality department.
