Page 9 - Catalogo_Bilance_SAMATOOLS

SALES CONDITIONS

1 – ORDERS AND SHIPMENTS 4 – SHIPMENT
The Company is S.A.M.A. Italia S.r.l.® , located in Trav. Via Libeccio Unless otherwise specified, the customer must always pay
48/f Zona Ind. Comparini, 55049 Viareggio (LU) P.IVA/C.F. and transport costs.
Lucca Business Register: 02183240460 - R.E.A.: LU-204061
The goods can be shipped with a prepaid carriage service transport
You can place an order by just sending an e-mail to: sales@ charge included in the invoice, or the customer can choose to ship
samatools.it or fax to: +39-(0)584-398299 with his/her own courier, where the goods are dispatched carriage
forward.
Every order will be followed by an Order Confirmation by fax or
e-mail. The confirmation will include prices and the expected Shipping insurance for the goods is optional and is always at an
delivery date. Once this Order Confirmation is stamped and signed additional cost, which will be quoted before proceeding with the
as acceptance, in accordance with the provisions of Article 1326 of shipment.
Civil Code, the order will be valid in all the situations laid down by
law. It does not affect S.A.M.A. Italia S.r.l.’s right to follow the order Delivery is intended on the ground floor. For delivery to upper
directly without customer’s advanced confirmation, in compliance floors, it is necessary to make a written request before the order is
with the provisions of art. 1327 c.c. The orders during processing processed and you will be notified of any increase in cost.
cannot be cancelled. Open orders, with multiple delivery dates
arranged within a settled deadline, will give the right to keep the 5 – AFTER-SALES ASSISTANCE, RETURNS AND COMPLAINTS
products’ price fixed until the fulfilment of the whole order. In order
to have the right to keep the price fixed, it will be strictly necessary The request for after-sales assistance must be made in writing
to purchase the entire quantity of products originally ordered. If to the following dedicated e-mail address: service@samaitalia.it,
some units are not paid for within the order’s expiry, the goods will describing the problem and indicating all references relating to the
be automatically delivered and invoiced. Open orders cannot be date of purchase and customer’s phone numbers. Our after-sales
cancelled. Department will take care of your request by contacting you promptly
to solve any problem and limit the inconvenience. In the event that
S.A.M.A. Italia S.r.l will therefore have the right, in any case of an intervention, also if under warranty, is necessary, any out-of-
received and confirmed order, to demand the fully agreed payment. pocket expenses (travel, room and board) incurred by personnel
The minimum order is of € 150.00 + VAT. Transport costs and due to the intervention will be charged to the customer, following
cash on delivery fees do not contribute to the achievement of the relative quote by S.A.M.A. Italia S.r.l.. The company does not
minimum order. Delivery dates are indicative: they can be subject accept returned goods unless authorized by the Sales department.
to change compared to those indicated in the order confirmation, In case of return due to customer’s mistaken order, the refund will
for reasons beyond our control. In any case, S.A.M.A. Italia S.r.l. is be made within 10 days upon receiving the goods. In any case,
not responsible for delivery problems of any nature and / or delays the customer will be charged 30% of settled price. Every return or
not dependent on the Company or otherwise not attributable to it, item substitution, even if covered by warranty, should be shipped to
such as, merely by way of example, strikes, disasters, extraordinary our head office freight paid. The goods arriving at the expense of
events and in any case unforeseeable circumstances and force S.A.M.A. Italy S.r.l. will therefore be rejected. Any complaint about
majeure. any defects and / or lack of quality must be formulated no later than
8 days upon receiving the goods; otherwise, entitlement to the
2 – PRICES AND PROMOTIONS refund shall be lost.
All prices shown are always intended excluding VAT. Promotions 6 – COURT OF JURISDICTION AND CONCILIATION
are valid until exhaustion stocks or until the date stated in them.
For any dispute concerning validity, effectiveness, execution,
3 – PAYMENTS default and interpretation of the orders formulated to S.A.M.A. Italia
S.r.l., the competent jurisdiction will be, exclusively, that of Lucca.
Payments must be made within settled dates indicated in our Any controversy better specified in the first paragraph must be
Order Confirmation. For delayed payments compared to the preceded, in any case, by an attempt at conciliation, aimed at the
terms indicated in the invoice, the Company will apply the fixed amicable settlement of the dispute, to be carried out at the Chamber
cost of € 10.00 plus VAT and, from the moment of late payment of Commerce of Lucca. In any case, S.A.M.A. Italia S.r.l. has the
and without the need for a formal notice of delay, interest for late right to act directly, without an advanced conciliation attempt, in
payment according to the Legislative Decree 231/2002 concerning order to recover the credit arising from unpaid orders.
delayed payments in the context of commercial transactions.
In case of agreed payment by instalments, failure to pay
even one instalment will result, pursuant to art. 1186 c.c,
the expiry of the benefit of the term, and S.A.M.A. Italia S.r.l
will immediately be able to demand the whole payment,
after informing that it wishes to avail itself of this faculty.
S.A.M.A. Italia Srl is free to avail itself, from the formulation of
formal notice, of Professionals or consultants appointed to this
purpose, and the related management fees, in accordance with the
provisions of Legislative Decree 231/2002 regarding late payment
in the context of commercial transactions, will be fully paid by the
defaulting customer.

www.samatools.it - sales@samatools.it - Tel. +39 (0)584/392342-392453 7