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SALES CONDITIONS





             1 – ORDERS AND SHIPMENTS                           4 – SHIPMENT
             The Company is S.A.M.A. Italia S.r.l.® , located in Trav. Via Libeccio   Unless otherwise specified, the customer must always pay
             48/f Zona Ind. Comparini, 55049 Viareggio (LU) P.IVA/C.F. and   transport costs.
             Lucca Business Register: 02183240460 - R.E.A.: LU-204061
                                                                The goods can be shipped with a prepaid carriage service transport
             You can place an order by just sending an e-mail to: sales@  charge included in the invoice, or the customer can choose to ship
             samatools.it or fax to: +39-(0)584-398299          with his/her own courier, where the goods are dispatched carriage
                                                                forward.
             Every order will be followed by an Order Confirmation by fax or
             e-mail. The  confirmation  will  include  prices  and the  expected   Shipping insurance for the goods is optional and is always at an
             delivery date. Once this Order Confirmation is stamped and signed   additional cost, which will be quoted before proceeding with the
             as acceptance, in accordance with the provisions of Article 1326 of   shipment.
             Civil Code, the order will be valid in all the situations laid down by
             law.  It does not affect S.A.M.A. Italia S.r.l.’s right to follow the order   Delivery is intended on the ground floor. For delivery to upper
             directly without customer’s advanced confirmation, in compliance   floors, it is necessary to make a written request before the order is
             with the provisions of art. 1327 c.c. The orders during processing   processed and you will be notified of any increase in cost.
             cannot be cancelled. Open orders, with multiple delivery dates
             arranged within a settled deadline, will give the right to keep the   5 – AFTER-SALES ASSISTANCE, RETURNS AND COMPLAINTS
             products’ price fixed until the fulfilment of the whole order. In order
             to have the right to keep the price fixed, it will be strictly necessary   The request for after-sales assistance must be made in writing
             to purchase the entire quantity of products originally ordered. If   to the following dedicated e-mail address: service@samaitalia.it,
             some units are not paid for within the order’s expiry, the goods will   describing the problem and indicating all references relating to the
             be automatically delivered and invoiced. Open orders cannot be   date of purchase and customer’s phone numbers. Our after-sales
             cancelled.                                         Department will take care of your request by contacting you promptly
                                                                to solve any problem and limit the inconvenience. In the event that
             S.A.M.A. Italia S.r.l will therefore have the right, in any case of   an intervention, also if under warranty, is necessary, any out-of-
             received and confirmed order, to demand the fully agreed payment.   pocket expenses (travel, room and board) incurred by personnel
             The minimum order is of € 150.00 + VAT. Transport costs and   due to the intervention will be charged to the customer, following
             cash  on delivery fees  do not contribute to the achievement of   the relative quote by S.A.M.A. Italia S.r.l.. The company does not
             minimum order. Delivery dates are indicative: they can be subject   accept returned goods unless authorized by the Sales department.
             to change compared to those indicated in the order confirmation,   In case of return due to customer’s mistaken order, the refund will
             for reasons beyond our control. In any case, S.A.M.A. Italia S.r.l. is   be made within 10 days upon receiving the goods. In any case,
             not responsible for delivery problems of any nature and / or delays   the customer will be charged 30% of settled price. Every return or
             not dependent on the Company or otherwise not attributable to it,   item substitution, even if covered by warranty, should be shipped to
             such as, merely by way of example, strikes, disasters, extraordinary   our head office freight paid. The goods arriving at the expense of
             events  and  in  any  case  unforeseeable  circumstances  and  force   S.A.M.A. Italy S.r.l. will therefore be rejected. Any complaint about
             majeure.                                           any defects and / or lack of quality must be formulated no later than
                                                                8 days upon receiving the goods; otherwise, entitlement to the
             2 – PRICES AND PROMOTIONS                          refund shall be lost.
             All prices shown are always intended excluding VAT. Promotions   6 – COURT OF JURISDICTION AND CONCILIATION
             are valid until exhaustion stocks or until the date stated in them.
                                                                For any dispute concerning validity, effectiveness, execution,
             3 – PAYMENTS                                       default and interpretation of the orders formulated to S.A.M.A. Italia
                                                                S.r.l., the competent jurisdiction will be, exclusively, that of Lucca.
             Payments must be made within settled dates indicated in our   Any  controversy  better  specified  in  the  first  paragraph  must  be
             Order  Confirmation.  For  delayed  payments  compared  to  the   preceded, in any case, by an attempt at conciliation, aimed at the
             terms indicated in the invoice, the Company will apply the fixed   amicable settlement of the dispute, to be carried out at the Chamber
             cost of € 10.00 plus VAT and, from the moment of late payment   of Commerce of Lucca. In any case, S.A.M.A. Italia S.r.l. has the
             and without the need for a formal notice of delay, interest for late   right  to  act  directly,  without  an  advanced  conciliation  attempt,  in
             payment according to the Legislative Decree 231/2002 concerning   order to recover the credit arising from unpaid orders.
             delayed  payments  in  the  context  of  commercial  transactions.
             In case of agreed payment by instalments, failure to pay
             even one instalment will result, pursuant to art. 1186 c.c,
             the expiry of the benefit of the term, and S.A.M.A. Italia S.r.l
             will  immediately  be  able  to  demand  the  whole  payment,
             after informing that it wishes to avail itself of this faculty.
             S.A.M.A. Italia Srl is free to avail itself, from the formulation of
             formal  notice,  of  Professionals  or  consultants  appointed  to  this
             purpose, and the related management fees, in accordance with the
             provisions of Legislative Decree 231/2002 regarding late payment
             in the context of commercial transactions, will be fully paid by the
             defaulting customer.






                                                        www.samatools.it - sales@samatools.it - Tel. +39 (0)584/392342-392453  7
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